New England/Canada
jprice226
Maasdam
Holland America Line
Deals On This Ship
Cruise Ship Information | Cruise Line Information
Review of Maasdam cruise ship of Holland America Line scored 4 out of 5 by jprice226 on 6/28/2010 7:41:42 AM. jprice226 said I enjoyed the experience, been a long time since I travelled HAL and enjoyed the laid back atmosphere. Staff were accommodating, helpful, friendly, ship was in need of a makeover to tighten the screws and repair the loose tiles in the shower, tenders were efficient, and the customer service staff were helpful. The Pinnacle dining experience was very unorganized, slow, and a waste of money. Food was great after two attempts to get it right. There is a new Italian dining experience that they are testing which I believe will be more inviting in the future. 4 out of 5 stars" about Maasdam. The dining experience on this cruise: "Only 2 stars for the Pinnacle Dining Room
Good food (eventually) and poor service. 4 stars"; as for the onboard entertainment: " 3 stars"; the stateroom onboard Maasdam: was "Ship is in need of a good makeover. A lot of loose screws, water behind the tiles (shower) poor satelite reception at times.
Our particular room was a little crammed, washroom door kept openning throughout the night. Problem reported but never attended to. 2 stars"; the Holland America Line shipboard staff was "Staff were very friendly, helpful, and seemed very happy all the time. 4 stars"; and the onboard programs were " 3 stars".
Overall Ship Experience
I enjoyed the experience, been a long time since I travelled HAL and enjoyed the laid back atmosphere. Staff were accommodating, helpful, friendly, ship was in need of a makeover to tighten the screws and repair the loose tiles in the shower, tenders were efficient, and the customer service staff were helpful. The Pinnacle dining experience was very unorganized, slow, and a waste of money. Food was great after two attempts to get it right. There is a new Italian dining experience that they are testing which I believe will be more inviting in the future.
Dining Experience
Only 2 stars for the Pinnacle Dining Room
Good food (eventually) and poor service.
Onboard Entertainment
Stateroom
Ship is in need of a good makeover. A lot of loose screws, water behind the tiles (shower) poor satelite reception at times.
Our particular room was a little crammed, washroom door kept openning throughout the night. Problem reported but never attended to.
Shipboard Staff
Staff were very friendly, helpful, and seemed very happy all the time.
Onboard Programs
Ports of Call
Quebec City, Quebec
This port is a must see for anyone who appreciates architecture and good food. There is so much history here that an overnight port stop would be needed to see and experience everything.
Deals On This Ship
Cruise Ship Information | Cruise Line Information